Legal
Privacy Policy
Last updated: May 2025
1. Information We Collect
When you interact with Gralivant through our website, booking forms, or direct communication, we may collect the following:
- Name, email address, and phone number submitted through contact or booking forms
- Business name, industry, and general revenue information shared during discovery calls
- Usage data such as pages visited, time on site, and referring URL collected automatically via analytics tools
- Any additional information you voluntarily provide during onboarding or service delivery
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule strategy calls
- Deliver and improve our appointment setting and outbound pipeline services
- Send relevant updates, proposals, or follow-up communications
- Analyze website performance and improve user experience
- Comply with legal obligations
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist in operating our business (such as scheduling tools, CRM platforms, and analytics providers), solely for the purpose of delivering our services. These providers are bound by confidentiality obligations.
4. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. If you request deletion of your data, we will honor that request within 30 days unless retention is required by law.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to understand how visitors use the site and to improve performance. You can disable cookies through your browser settings, though some features of the site may not function as intended.
6. Your Rights
You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, contact us at the address below. We will respond within 30 days.
7. Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.
9. Contact
For any questions about this Privacy Policy or your data, contact us at:
Gralivant — hello@gralivant.com
